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FAQ
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Do you ship to my country?Most likely we do. However not all products to every country due to legislation of some of those countries. Ask us about the product to see if we ship your favourite one to your country. We have many happy customers in different countries all over the world. Please keep in mind that customs of some countries can delay the orders.
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Are my personal details safe?Our website is SSL secured to guarantee your online safety. Your personal details will only be used for shipping your order and an occasional discount offer.
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How can I pay for an order?During the ordering process you can choose the payment option which suits you best. You can pay through bank transfer or bitcoin.
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Do I need to pay VAT?You need to pay VAT if you are in the EU. ???????Our prices are listed without VAT All prices listed on our website are net prices (excluding sales tax).?????? Only buyers receiving items within the European Union need to pay sales tax in the Netherlands. The sales tax on all unprocessed natural products is 9% and on all other products 21% as by Netherlands tax law. ?????Sales tax is calculated on the total net checkout amount and also needs to be paid over the shipping costs if they apply.????? Again this only is obligatory for customer based in the European Union. All other customers do not need to pay any taxes in the Netherlands.
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Is your packaging discreet?We ship all our orders in plain packaging. No reference to us, nor to the content.
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